Overview of SAM

Number 1 in Service SoftwareSAM – Number 1 in Service Software
The acclaimed SAM suite of workshop management solutions enable managers to control and analyse their workshop businesses more effectively.

SAM provides improved efficiency throughout the operation, increased customer satisfaction and better bottom line results.

SAM can be scaled to any business size or scope. From the entry-level SAM Lite to the all-inclusive SAM Elite, SAM provides a proven system to meet every budget and performance expectation.

Key Features

Improved Workshop Efficiency

  • Manage labour and productivity and control workshop resource levels
  • Eliminate repetitive data entry with unlimited kits for common jobs
  • Ensure parts margins are correct and maximised

Workshop Basics

  • Keep track of debtor information
  • Full transaction histories for vehicles, stock and customers
  • Produce professional invoices and statements

Marketing and CRM

  • Improve customer service and retention
  • Present a professional business image
  • Issue service and WOF reminders

Stock Control

  • Monitor stock and minimise inventory levels
  • Integrate parts catalogues and price books
  • Link superseded and alternate part numbers

Financial Control and Accuracy

  • Ensure comprehensive workshop management and control
  • Integrate bank, cashbook, debtor and creditor management
  • Manage and maintain financial control and reporting

Support and Training

  • Learn from industry experienced and trained tutors
  • Quickly develop the required skills - SAM is easy to learn and use
  • Enjoy prompt, comprehensive support from the SAM Helpdesk

SAM – the choice of New Zealand’s leading workshop businesses