Orion is a comprehensive, unique Dealer Management System (DMS) designed to meet the complex needs of service industry businesses with separate but interacting sales, parts and service departments.
Orion also extends to full rental and fleet management capabilities where this is desired, and underpins all of this functionality with rock-solid accounting and financial reporting as well as industry-leading marketing and customer relationship management (CRM) features. Orion can be scaled to meet the requirements of any size or scope of enterprise, delivering an integrated solution which seamlessly manages all areas of the business.
Orion provides powerful, fully customisable sales, marketing and CRM functionality which enables efficient and easy prospecting and promotional activity. Customer retention is a vital part of any business and Orion provides the tools to facilitate this (for example, WOF and Service Reminders are an automated and integral feature).
With Orion, the smooth and intuitive flow of information through all areas of the business ensures that real-time, accurate data analysis is always achieved.
Labour productivity management and reporting in particular is a key area of expertise and a focus of Orion’s success. Orion design and development draws extensively on the “hands on” industry experience of consultants and management that have actually worked in the industries we support and our experts are regularly consulted by clients and independent industry bodies alike on issues around maximising labour productivity.
Unsolicited comments from our clients
“I am happy to talk to anyone about Orion. The motor trade has been waiting for a long time for such a cost effective and affordable system”
“Orion’s ability to track a technician’s time against specific tasks has helped to identify what we spend our time on and how to better allocate resources”
“It’s a simple fact. Since installing Orion we now charge out more and things don’t fall between the cracks”
“With Orion’s reporting, we know exactly how the business is performing, right to the minute. Even our accountants are impressed.”
“Orion has streamlined our accounting processes, creating administrative efficiencies and better time management. Double-entry of data is now a thing of the past, further improving the time savings”.
“Every other day we seem to find something else in Orion that we can use to help our business.”
“The helpdesk staff are fantastic and very responsive”
Orion – the choice of New Zealand’s leading dealership businesses